Privacy Policy

1. Introduction

Welcome to Dr. Brenda L. Caldwell's website. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brendacaldwell.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Subscribe to our newsletter
• Request information about speaking engagements or services
• Book Dr. Brenda for an event
• Download resources or media kits
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Organization or company name
• Event details and requirements
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries, requests, and provide customer support
• Service Delivery: To process bookings and coordinate speaking engagements
• Marketing: To send newsletters, updates, and promotional materials (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Security: To protect against spam, fraud, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Anti-Spam Protection

To protect our website and users from spam and malicious activity, we implement several security measures:

• Google reCAPTCHA: We use Google reCAPTCHA v3 to detect and prevent automated bot submissions
• Rate Limiting: We limit the number of form submissions from a single IP address
• Honeypot Fields: Hidden form fields that help identify automated spam bots
• Time-Based Validation: Forms submitted too quickly are flagged for review

These measures help ensure that genuine inquiries receive prompt attention while protecting against spam.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and delivering services (e.g., email marketing platforms, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage and backup procedures

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service
• Object: Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

9. Newsletter and Email Communications

If you subscribe to our newsletter, we will send you periodic updates about Dr. Brenda's speaking engagements, new content, and resources. You can unsubscribe at any time by:

• Clicking the "Unsubscribe" link in any email
• Contacting us directly to request removal
• Updating your preferences in your account settings

Even after unsubscribing from marketing emails, we may still send you transactional or administrative messages related to your inquiries or bookings.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.